Emergency On Call
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SAPS - South African Police Service
Emergency: 10111 - This is a 24-hour crime reporting call centre which deals with complaints by the public. Dial 10111 only in emergencies. These calls are free, or from a cell phone, which are charged at the normal cell phone rates. All calls to the centre are recorded. For less serious complaints and general enquiries, call the nearest police station.
Crime Stop: 08600 10111 - South Africa's Trusted Tip-off services since 1992. In two decades the anonymity of not even one informer has been compromised. If you have information that can assist in exposing people involved in illegal activities, please contact us anonymously when you know:
Child Safety|Abuse: 08600 10111 - e-mail to firstname.lastname@example.org
EMRS - National Emergency Management Services
The National Emergency Management Service - SAPS, Medical Emergency, Fire Emergency and Sea Resue Services. These Emergency numbers can be called 24 hours a day from anywhere in South Africa. Calls are generally answered within a few seconds, and trained operators are available to deal with any emergency issues. At least one medical doctor is generally stationed at the call-center 24 hours a day who is proficient with trauma and emergency medicine. In urban areas, emergency response times are around 15 minutes. In rural areas, response times can be up to 40 minutes to an hour.
Sea Rescue SA
Sea Rescue is a charity staffed by volunteers who are on call, day and night throughout the year. We have rescue bases along the coast and on inland dams. Our goal is to prevent drowning through education, through preventative measures, and through rescue. Year after year we update and improve on our skills and techniques and we continuously investigate new technologies.
ER24 - Emergency Medical Care - National Cover
Real-help-real-fast! Safeguard your life and the lives of your family members by ensuring that when you need it, you will always be able to get real help real fast. We will dispatch the closest and most appropriate emergency resource, providing life-saving treatment, and transporting their patients to the nearest most suitable medical facility. Highly trained and dedicated operators, using sophisticated dispatching software, mapping technology, and medical databases, manage the center 24 hours a day.
At Netcare 911, our core value is care. As one of the largest Emergency Medical Service Providers in the world, Netcare 911 prides itself on offering fully integrated and efficient turnkey solutions to patients in crisis situations. Our core competence encompasses world-class emergency medical assistance, evacuation by road or air transportation, and telephonic medical advisory services
You live- We care! With Accident Manager, a single call to our 24-hour emergency call center activates immediate and professional towing, medical and legal assistance. Accident Manager combines a host of emergency services to ensure that all aspects of a motor vehicle accident are managed proactively and cost-effectively.
Aerocare Emergency Medical Services
Additional Contact: 0514333197. Aerocare, previously known as Ambulance Air Africa, is a private emergency response service. Our multi-disciplinary taskforce includes disaster management and rescue professionals, trauma doctors, specialist physicians, advanced life support paramedics as well as civil and chemical engineers. Our road ambulance and fire rescue emergency services are on call 24/7 to provide you with the safety and rescue services you and your loved ones need. Based in:
AMS - SA Red Cross Air Mercy Service
From rescuing fishermen clinging to an overturned boat in stormy seas, transferring a critically ill baby from a regional hospital to a specialized children's ward, or flying health specialists into isolated areas, the SA Red Cross Air Mercy Service is changing lives, saving lives. Established in 1966 by the SA Red Cross Society and formed into an independent trust in 1994, the AMS shares the principles and creed of the South African Red Cross Society. The AMS is a non-profit organization with bases in the Western Cape (Cape Town & Oudtshoorn ) and KwaZulu-Natal (Durban & Richards Bay) that provides an air ambulance network, rural health outreach, and emergency rescue service to metropolitan areas and remote rural communities.
If you don’t have medical aid and you travel on our roads, you can’t afford to be without an ANGEL. We will get you into a Private Hospital after a car accident, guaranteed!
- Accident Angels give you the best possible medical care in a private hospital after a motorbike or vehicle accident.
- We protect you when carpooling or using public transport. You don’t even need to own a car to have an Angel.
- We protect you should you be in a pedestrian accident or while cycling on SA roads.
- Linked to ER24 Emergency response service - 082124
- Membership Inquiries - 0802643576
Alderson Ambulance -Eastern Cape
We are the longest operating private ambulance, Mercy flights, and Air Evacuation service in the Eastern Cape. Providing quality emergency response since 1996 including pre-hospital care & training.
- East London -16 Bonza Bay Rd, Beacon Bay,
- Butterworth - 23 Fitz Patric Drive, Extension 2
- Adelaide - Church Street, Adelaide
- Queenswood - 158 Ebden Street
- Elliot - 5 Gericke Street
- King Williams Town - Office Unit F2, 36 Alexandra Road
Citimed Ambulance JMH - Durban
Citimed Ambulance serves the growing demands of the previously disenfranchised communities around the Durban area, for Emergency Medical Care and Transportation. Hospitals served includes Durdoc Hospital, Ascot Park Hospital, Isipingo Hospital, City Hospital Durban / Maxwell Clinic, Richards Bay Medical Institute and Ribumed Day Hospital
CMR - Cape Medical Response - Cape Town
Alt number 021782444. We cover the whole of Cape Town’s “Far South” from Marina Da Gama, Lakeside, and Muizenberg in the East and across to Noordhoek on the West, and all the way south to Cape Point. To a large extent, our service area is defined by the mountains that separate us from greater Cape Town and delay any emergency assistance coming in. Our offices, paramedics, and vehicles are all centrally situated in our area to ensure that reaction times to emergencies are as quick as possible. Our members and the community gain considerable comfort knowing that – should they need it – our emergency medical assistance will, quite literally, never be far away. Cape Medical Rescue
Crisis Medical - Durban North
Crisis Medical is an Advanced Life Support, pre-hospital emergency, medical services provider, rooted in the heart of Durban North. from first response in a medical emergency, where time is of the essence, to managing the medical component of any event, we are here for you. We have state of the art vehicles with highly trained staff in all grades of emergency medicine.
Crisis on Call
All CrisisOnCall services are available 24/7 countrywide. Helping our members, one crisis at a time!
We offer access to a reliable 24-hourcall center through a central emergency number service to take care of your crisis. Situations covered include illness, accidents, injuries, death, burglaries, attacks, mugging, stolen bank cards and cell phones, break-ins, fire, geyser burst, electricity failures, leaking pipes, blocked drains, and many more. (Terms and Conditions Apply)
Critical Life Assist - CLA911
CRITICAL LIFE ASSIST provides Advanced Life Support Ambulance Service, an After Hour Medical Practise, Pre-hospital care and Emergency services including patient transfer and medical training to all possible clients in
- Thabazimbi and surrounding areas.
Ctrack Vehicle Tracking
Sales & Customer Support: 0860 333 444. Our Advanced Protector product, adds an extra layer of protection to ensure the safety of your family. Should your vehicle ever break down in the middle of nowhere, you’re involved in an accident, need medical assistance, or you’ve simply had one too many and need a drive home – with Advanced Protector, help is always just a phone call away.
ERS- Emergency Response Services
Alternative number: 083 645 4754 Based in Johannesburg, Gauteng, we offer Emergency Response Services, our team of professionals will ensure you are well taken care of. Getting you to a hospital safely in the case of an emergency. We are fully equipped to help as best as we possibly can, should you find yourself in an emergency situation. Our vehicles are fully equipped and will get you to safe hands, on time.
Firstmed Emergency Response - Gauteng
Emer-G-Med Pty Ltd (aka Firstassist a, Firstmed and First Help ) is an Advanced Life Support pre-hospital emergency medical service. providing medical response, accident management, and roadside assistance in the Gauteng metro's:
Gardmed Ambulance Service - Eastern Cape
Gardmed is a premium private service in the Eastern Cape with its head office situated in Port Elizabeth. We have branches in Port Alfred, Mthatha, and Aliwal North. We are saving lives in the Eastern Cape with over 30 operational emergency vehicles out on the roads. At Gardmed we aim to care for and serve all people who may need our assistance, in a professional and empathetic manner and to provide a service that will improve the lives of those in need.
- Port Elizabeth - 082 653 5881
- Mthatha - 082 325 2143
- Uitenhage - 074 601 7116
- Aliwal North - 083 363 6155
- Grahamstown - 073 065 6660
- Port Alfred - 082 759 2134
- Humansdorp - 082 875 6010
- Jeffreys Bay - 082 875 6010
Genesis Emergency Ambulance -Giyani
Alternative contact: 0796541640. Based in Giyani, Limpopo, we are not just an ordinary ambulance service; we are an emergency medical management establishment with a passion for assisting the community with excellent service. Ambulance Emergency Assistance. Air Transport Services. Basic First Aid. Advanced Life Support.
Hi-Tech Security and Medical Response
Hi-Tech manage a fleet of ambulances and rapid response vehicles, ready to assist in any emergency. in Mpumalanga Lowveld with branches in
- Nelspruit - 0137524470
- White River and Northern regions - 0137513165
- Barberton - 0137125773
- Highlands - 0769208831
- Onderberg - 0767223883
Time saves lives. Helivac saves both! Helivac’s evacuation and rescue service provide a one-stop emergency medical solution. Helivac’s primary goal is to provide accident or trauma victims with an unsurpassed round-the-clock advanced emergency rescue service. Access to a countrywide network of ambulances, medical evacuation helicopters, and highly experienced medical teams puts Helivac at the forefront of EMS service delivery. In addition to its extensive road coverage, Helivac specializes in delivering aviation-trained doctors, paramedics, and advanced medical equipment to the scene of an emergency by helicopter in order to treat and then medically transport a seriously ill or injured patient to a trauma center where trained trauma counselors deal compassionately and expertly with victims.
Serving the community with the highest possible level of emergency medical care available from the Life Med 24Hour Emergency Control and Dispatch Centre. We serve Pretoria, Limpopo, and Mpumalanga with branches in
- Pretoria serving Groblersdal, Marble Hall
- Nelspruit serving White River, Barberton
- Bela-Bela serving Nylstroom, Lephalale
Kwazulu Private Ambulance
Alternative contact: 0828820911. KwaZulu Private Ambulance was established in 1998. We operate in the following areas and their surrounding areas. We are accredited to provide emergency medical services to all medical aid’s, as well as the Compensation Commissioner.
- Shelly Beach.
Matrix Vehicle Tracking
Customer Care & Sales: 0800339988. MiX Telematics - Matrix Vehicle Tracking & Recovery Services have developed Personal Safety systems that detect incidents as they occur. Highly trained ground personnel will be dispatched to your exact location in South Africa, ensuring that Matrix is right by your side when it matters most.
Medlife 911 Paramedic Services
Alternative contact: 0720549110. Paramedic services based in Plettenberg Bay, Kuilsriver, Worcester, Western Cape. Our control room operates on a 24/7 basis and calls are routed to the nearest medical rescue team available. With calm, professional and passionate staff you can rest assured that your life is in good hands.
MERCi-Med is on duty 24hours a day, 365 days a year. We have partnered with top Emergency Medical Services to ensure quick, professional, and top-class treatment of our MERCi-Med members. This ensures coverage in all the areas across the country where our MERCi-Med members reside. Our partners:
- South African Paramedic Services - Cape Town: 0861225599
- Med-Evac- Southern Kwazulu Natal: 0861911111
- Airborne24 - Cape Town: 0832634877 // 0655470051
- EMSCOR - Cape Town: 0861225599
- Umdoni Private Ambulance - KZN South Coast: 0847867911
- Medics in Motion - Film & Event Medical Services - Cape Town: 0215513386
N3 Toll Route Assistance
For any emergency, please call the N3TC Helpline on 0800 63 4357 or contact N3TC via Twitter: @N3Route.
The N3TC Helpline provides 24-hour assistance to road users traveling between Cedara and Heidelberg. Road users can contact N3TC’s Helpline to report any problems on the N3 Toll Route and to obtain emergency assistance. N3TC will inform its Road Incident Management Services (RIMS) teams of any incidents along the Route and will dispatch help to road users in distress.
Rescue 786 - Johannesburg
Alternative Contact: 0118301996/2. Rescue 786 is a community-based Emergency Medical Service available 24 hours to assist in cases of medical emergencies. It is an affordable solution to assist people in need of basic and intermediate life support regardless of race, gender, and religious belief. Service is the greater:
RUSA - Reaction Unit SA
Armed Response, Air Response, and Medical Response. Our trained Paramedics ensure the highest care to any patient using our service. We also have fully equipped and smartly designed Ambulances for comfortable transportation and a Medical Response vehicle for speedy Medical response. Operational services in:
SANRAL - Report Incidents
The SANRAL On-Road services operate on 220 km of the Gauteng Freeway Network, with the objectives of improving the safety of motorists (particularly in the event of an incident), and reducing the impact of incidents on the flow of traffic. These services are decentralized at strategic positions across the network so as to allow for rapid response to incidents. Report any incident on the freeway to 0800487233
SA Paramedic Services
SA Paramedic Services, based in Milnerton, Cape Town was established in 1999 as a private ambulance company that grew to become a major player in the local emergency services. Services are also rendered in the outlying area including:
- Northern Cape - Springbok
- Northern Cape - Klawer
- Western Cape - Beaufort West
Alternative contact: 0836776357 // 0839220455. Advanced Life Support Paramedic based rapid response vehicles dedicated to the clients of SLA. This ensures that in the event of an Emergency, resources are always available only a few minutes away. Service to Randburg, Sandton, Midrand, Roodepoort and the greater Johannesburg areas
Tems 911 Rescue -Thohoyandou
Alternative contact: 0799019305. Based in Thohoyandou, Limpopo, we offer a wide variety of emergency medical services, including road accident assistance, mining medical assistance, injury on duty assistance, house calls provision, Interfacility transfers.
Tracker Vehicle Recovery and Emergency
Roadside Assistance: 086 111 8729T
Roadside and Medical Assistance - Tracker Care includes an Assist Button inside your vehicle that you can push in a roadside or medical emergency. In the event that your vehicle is involved in a significant impact event, Tracker will contact you to determine if you require assistance.
More Benefits include the ability to set up notifications like In-App Car Guard and Zones Management, as well as the added comfort of knowing that help is on its way – even if you can’t let us know yourself. Should you or a loved one be involved in an accident, Impact Detection will alert us immediately of your situation.
Tracker Guard Should you have a breakdown or roadside emergency, Tracker will arrange for a guard to be dispatched to your location to stand with you or your subscribed loved ones until your roadside service provider has assisted you. This service is easily accessible through your assist button,
Track & Tow: Once your stolen vehicle is recovered, Track and Tow will ensure that your vehicle is safely towed from the police pound and taken to a specified address of your choice, provided it is within the territorial limits of South Africa.
TRACN4 Toll route Roadside Assistance
Trans African Concessions (TRAC) manages the N4 Toll Route starting from Solomon Mahlangu off ramp in Tshwane, Gauteng to the Maputo Harbour in Mozambique.
- Diamondhill Toll Plaza: 0139357920
- Middelburg Toll Plaza: 0132436815
- Machado Toll Plaza: 0132569904
- Nkomazi Toll Plaza: 0137260900
- Maputo: (+258)21751631 / 38
- Moamba: (+258) 21520600 / 61